Wellington's Authorised Rheem Service Centre
Expert Rheem hot water repairs, installations, and warranty services for a safe and efficient home.
As an authorised service centre, we are the experts Rheem trusts to look after their systems across the region. Whether you need a new Rheem hot water cylinder, a high-efficiency Rheem heat pump water heater, or urgent repairs on an existing unit, we provide the technical expertise to keep your water hot and your energy bills low.
Why Choose an Authorised Rheem Partner?
Direct access to genuine parts and technical support. Choosing an authorised service centre means your installation or repair is performed by technicians trained specifically on the Rheem product range.
Warranty Protection: We ensure your installation meets all Rheem specifications to keep your factory warranty intact.
Genuine Parts: We stock and install authentic Rheem components, ensuring your system runs at peak performance.
Advanced Technology: From the classic Rheem hot water cylinder to solar-ready and heat pump systems, we understand the nuances of every model.
The 3-Step Success Plan
Our streamlined process ensures your Rheem hot water system is repaired or replaced with minimal disruption to your day.
Request an Assessment: Contact our team for an expert Rheem consultation.
Professional Fit-out: Our certified plumbers install your system to the highest standards.
Total Peace of Mind: Enjoy the reliability of New Zealand’s most trusted hot water brand.
Rheem Hot Water Solutions

Your Rheem Maintenance Experts
Is your Rheem system due for a service?
To ensure your Rheem hot water cylinder reaches its full lifespan, regular maintenance is essential. We provide technical support for all Rheem models, checking pressure relief valves and heating elements to prevent failures and water damage.
What our customers say
Frequently Asked Questions
How long is the warranty on a new Rheem hot water cylinder?
Rheem cylinders typically come with a 5 or 10 year warranty on the inner tank, depending on the specific model. When installed by Maxey Plumbing, you also receive the added protection of the Master Plumbers Guarantee on all workmanship.
Can you repair my Rheem cylinder or does it need to be replaced?
Many issues, such as faulty elements, thermostats, or valves, can be repaired quickly to restore your hot water. However, if the inner tank is leaking or heavily corroded, a replacement is required.
Is Rheem continuous flow gas better than an electric cylinder?
It depends on your household needs. Continuous flow gas is ideal for large families because it never runs out of hot water and saves cupboard space. Electric cylinders are often simpler to install if you already have the wiring in place. We can assess your home to recommend the best fit for your budget.
How do I find the model number on my Rheem unit?
The model and serial numbers are located on a silver rating plate, usually found on the front of the cylinder or the side of a gas continuous flow unit. Having this information ready when you call helps us source the correct parts for a faster repair.
Rheem Service Centre
As an Authorised Rheem Service Centre, we provide expert warranty repairs and high-efficiency cylinder replacements.
Mico Plumbing
Proudly partnered with Mico to source the highest quality components for every Wellington installation.
Rinnai
Specialists in Rinnai gas continuous flow upgrades for endless hot water and space-saving solutions.
Master Plumbers
Every project is backed by the Master Plumbers Guarantee, giving you the ultimate peace of mind.
Proudly Serving the Greater Wellington Region
We are on the road daily, providing expert plumbing, gasfitting, and drainage services to homeowners and businesses across the entire region. Whether you are in a hilltop villa in Kelburn or a new build in Churton Park, the Maxey team is just a phone call away.
Wellington City: CBD, Te Aro, Kelburn, Karori, Khandallah, Johnsonville, Tawa and the Eastern Suburbs.
Hutt Valley: Lower Hutt, Upper Hutt, Petone, Wainuiomata, and Eastbourne.
Porirua: Whitby, Mana, Titahi Bay and Paremata.
Can’t see your suburb listed? Give us a call on 04 390 0135. We likely have a van in your area and can get a specialist to your door quickly.
Get Your Rheem System Sorted Today
Experience the difference of a professional installation. Get your free, no-obligation quote from Wellington’s hot water specialists.
Service Area
Wellington City, Upper Hutt, Lower Hutt, Wainuiomata, Porirua
Contact
Email: office@maxeyplumbing.co.nz
Phone: 04 390 0135
Address: 49A Ottawa Rd, Ngaio, Wellington 6035

